Refund & Cancellation

Refund & Cancellation Policy

This policy applies to all purchases made on website agnisamaj.comand all social channels of Agni Samaj. By placing an order, you agree to the terms below. Scope

This policy covers digital, online, and offline products and services offered now or in the future, including but not limited to books and documents, courses, community access, memberships, newsletters, webinars, workshops, voluntary contributions, and other offerings we may introduce.

Payments

Payments are processed through the providers displayed at checkout. Currency and any recurring schedule are shown before you complete your purchase. The method shown at checkout is the method used.

General rules

Digital goods are non-returnable once accessed or downloaded.
Subscriptions renew automatically until cancelled. You can cancel at any time; access continues until the end of the paid term.
Refunds are considered only for duplicate charges, delivery or access failures we cannot resolve, or billing errors.

Product/service specifics

• Digital downloads: Delivered via secure links. Non-refundable once accessed. Refunds only for duplicates or unresolved delivery failures.
• Courses and community access: Provisioned after payment. Non-refundable once provisioned. Refunds only for duplicates or unresolved access failures.
• Webinars and workshops: If we cancel or reschedule, you may choose a refund or a credit. If you miss a session, refunds are not available unless otherwise stated. Replays, if provided, are shared with registered participants.
• Memberships and newsletters: Recurring billing as shown at checkout. Cancel anytime; access continues until the end of the current term. No partial refunds after renewal.
• Voluntary subscriptions: Subscription payments for public content. Non-refundable except for duplicate charges or processing errors.
• Other offerings: Any specific return or cancellation terms shown on the product page or during checkout will apply.

Subscriptions and renewals

Before approval, the amount, frequency, and next charge date are displayed. You may cancel from your account or by contacting support. If prices change, we will notify you in advance; changes take effect on the next billing date unless you cancel before renewal. Pre-renewal reminders may be sent by email.

How to request a refund or report a problem

Contact us within 7 days of the transaction for duplicate charges or delivery/access failures. Include your order number, purchase email, product name, and a short description of the issue. We attempt to resolve access or delivery first; if we cannot resolve a verified fault on our side, we will issue a refund under this policy.

Refund method and timelines

Approved refunds are issued to the original payment method only. Processing times vary by provider and typically complete within 3–10 business days after we confirm the refund.

Disputes and misuse Please contact us first to resolve issues quickly. Unfounded chargebacks for delivered digital goods and misuse (for example, file sharing, account sharing, or excessive refund requests) may lead to account restrictions. We may contest chargebacks using delivery and access records. Contact

Email: support@agnisamaj.com